1. Introduction
Lutz Sauna Builders ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our sauna installation services in Lutz, FL. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and mailing address provided when you submit a quote request or contact form.
- Project Information: Details about your sauna project, property, and service requirements that you voluntarily share.
- Usage Data: Browser type, IP address, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.
- Communications: Records of correspondence if you contact us by email, phone, or web form.
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Schedule and perform sauna installation services
- Send you project-related communications and updates
- Improve our website and service offerings
- Comply with legal obligations
- Send promotional communications (only with your consent)
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business (such as our CRM platform, email service provider, or analytics tools), provided those parties agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.
6. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their policies. We encourage you to review the privacy policy of any third-party site you visit.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Your Rights
You may request to access, correct, or delete personal information we hold about you at any time by contacting us. We will respond to all reasonable requests within a reasonable timeframe.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website following any changes constitutes acceptance of those changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: